Your private ride from Istanbul’s airports, at a fixed price

I was skeptical at first, but after booking two transfers with them (airport-to-town and town-to-airport), I say this is a legit and top-tier service! The price is very affordable compared to a normal taxi. The van was clean and spacious, and the drivers were polite and incredibly punctual. Their WhatsApp team is great too always contactable and keeping you updated on your booking

I had a very smooth and positive experience with this pick-up/drop-off service. The booking was actually made for my family, and throughout the entire process, the team was incredibly active, prompt, and communicative. What I appreciated most was the level of communication before, during, and even after the journey. A few days before the flight, once the booking was confirmed, they sent very thorough instructions explaining exactly where to meet the relevant person outside the airport, along with clear pictures and videos showing the meeting point, the steps to follow, and where to go. This made the whole process completely predictable and stress-free, with no confusion or unexpected surprises. They also remained in constant contact with me throughout the journey and were very prompt with their responses. There were no delays or any negative experiences whatsoever. Everything went exactly as planned, and I always felt that the process was being properly managed especially considering I wasn’t there myself. I would definitely recommend booking with them. Their professionalism, attention to detail, and communication made the entire experience extremely smooth and reassuring, especially since I was arranging the transfer for my family.

Excellent service! Accurate, quick and comfortable for the reasonable price! One of the most difficult part of the journey is to find the way in the unknown place and come back to the airport in time. As it was my first time in Istanbul I ordered taxi from the airport and back through Qiwitaxi who delivered the task to the IST11 Travel. The whole transfer went extremely smooth and comfortable. The drivers came exactly in time and even in advance, the company contacted me and coordinated the whole process. Very polite and effective. No nerves and time wasted! It's so nice and comfortable. Highly recommend the company!

I used IST11 four times while we were in Istanbul. Airport pickup and drop off, and a couple of longer rides. They were always on time, very communicative, and transparent with their prices which is on the lower end based on my research. Their vans were in good shape too. If you want hassle free transportation in Istanbul, go with them.

I booked this transfer service one month in advance and clearly informed the company that I would be paying by credit card. However, immediately after my flight arrived, I received a message saying that their credit card payment system was not working and asking if I could pay in cash instead. This was already disappointing, as payment arrangements should have been handled before my arrival. After waiting in the airport lounge for over an hour, I was informed that the vehicle assigned to pick us up could not arrive due to a holiday rush and a minor issue with the vehicle. They apologized and said they were trying to arrange another vehicle. Unfortunately, after waiting a total of 1 hour and 30 minutes, I received another message saying that most of their vehicles were unavailable due to the holiday and asking me to find a taxi myself. In the end, despite having a confirmed reservation made a month in advance, I was left at the airport and had to arrange my own transportation. I understand that holidays can create challenges, but that is not the customer’s responsibility. A professional transportation company should have backup plans in place and honor confirmed reservations. This experience was extremely frustrating and stressful after a long flight. I found the service unreliable, unprofessional, and not worthy of my trust. I would not use this company again. “I cannot recommend this company to anyone looking for reliable airport transportation.”